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The FCC Is Tracking Down The Reason 911 Went Down Last Night

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911 down for AT&T cell phone users statewide, officials say

A phone system glitch has caused 911 to be unavailable for AT&T cellular customers across the nation Wednesday evening.

All service was restored by about 10:30 p.m. Wednesday, AT&T announced on Twitter. "The FCC will investigate the root cause of the outage and its impact".

AT&T said the problem also affected customers in Georgia, Texas, Kentucky, Indiana and Tennessee, the Orlando Sentinel reported.

AT&T is the second-largest wireless carrier in the United States and such an outage in multiple states nationwide indicates that the issue was quite widespread. "This is only for AT&T customers - others should call 911".

An hour later, the Aransas Pass Police Department stated that they were affected by the issue as well.

Smith County Fire Marshal Connie Wasson said that the 911 number for Smith Co.

So far we only know that this problem is affecting D.C. customers. In recent years, 911 outages on mobile networks have typically impacted a number of call centers. "Access to 911 emergency services is essential for all Americans, especially the most vulnerable".

A spokesperson for AT&T stated that the company was experiencing a service issue that blocked wireless customer's calls to 911.

AT&T today released a statement in response to the FCC's investigation announcement.

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